Campaign Registration
Register your messaging campaign for 10DLC SMS compliance
Campaign Registration
A Campaign describes your messaging use case. After your brand is approved, you must register at least one campaign to start sending SMS messages in the United States.
Prerequisites
Before registering a campaign:
- Approved Brand - Your brand must be verified (see Brand Registration)
- US Phone Number - At least one phone number to assign to your campaign
Use Case Types
Select the use case that best describes your messaging:
| Use Case | Description | Registration | Monthly Fee |
|---|---|---|---|
| 2FA / Authentication | One-time passwords, login codes | $15 | $10/month |
| Account Notifications | Account updates, alerts | $15 | $10/month |
| Customer Care | Support conversations | $15 | $10/month |
| Delivery Notifications | Shipping updates, ETAs | $15 | $10/month |
| Fraud Alerts | Security warnings | $15 | $10/month |
| Marketing | Promotional messages, offers | $15 | $10/month |
| Low Volume Mixed | Multiple use cases, low volume | $2 | $2/month |
| Polling and Voting | Surveys, feedback collection | $15 | $10/month |
| Public Service Announcement | Non-profit, public info | $15 | $10/month |
| Security Alerts | Security notifications | $15 | $10/month |
Registration Steps
Step 1: Campaign Basics
Provide general information about your campaign:
- Campaign Name - A descriptive name for internal reference
- Use Case - Select from the list above
- Description - Brief explanation of what messages you'll send
- Subscriber Opt-in - How users consent to receive messages
Step 2: Sample Messages
Provide 2-5 sample messages that represent your typical content:
CodeExample for 2FA: "Your verification code is 123456. This code expires in 10 minutes." Example for Delivery: "Hi {{name}}, your order #{{order_id}} has shipped! Track it here: {{tracking_url}}"
Step 3: Compliance Settings
Configure compliance options:
| Setting | Description |
|---|---|
| Opt-in Keywords | Words that subscribe users (e.g., START, YES) |
| Opt-out Keywords | Words that unsubscribe users (e.g., STOP, CANCEL) |
| Help Keywords | Words that trigger help message (e.g., HELP, INFO) |
| Age-gated Content | Whether content is restricted to adults |
| Direct Lending | Whether messages relate to lending services |
Step 4: Review and Submit
Review all information before submitting:
- Verify campaign details are accurate
- Confirm sample messages are representative
- Check compliance settings
- Submit for review
Via API
terminal# Step 1: Create campaign (draft) curl -X POST https://api.zavu.dev/v1/10dlc/campaigns \ -H "Authorization: Bearer $ZAVUDEV_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "brandId": "brand_abc123", "name": "Order Notifications", "useCase": "ACCOUNT_NOTIFICATION", "description": "Send order status updates to customers who opted in at checkout.", "sampleMessages": [ "Hi {{name}}, your order #{{order_id}} has shipped!", "Your order #{{order_id}} has been delivered." ], "subscriberOptIn": true, "subscriberOptOut": true, "subscriberHelp": true, "numberPooling": false, "directLending": false, "embeddedLink": true, "embeddedPhone": false, "affiliateMarketing": false, "ageGated": false }' # Step 2: Submit for carrier review curl -X POST https://api.zavu.dev/v1/10dlc/campaigns/{campaignId}/submit \ -H "Authorization: Bearer $ZAVUDEV_API_KEY"
Cost
| Item | Cost | Type |
|---|---|---|
| Campaign Registration | $15.00 ($2.00 for LOW_VOLUME) | One-time, charged when you submit |
| Monthly Fee | $10.00/month ($2.00 for LOW_VOLUME) | Recurring |
Approval Process
After submission, your campaign goes through carrier review:
CodeSubmitted → Under Review → Approved/Rejected 1-7 days
Review Timeline
| Use Case | Typical Review Time |
|---|---|
| 2FA / Transactional | 1-2 business days |
| Customer Care | 2-3 business days |
| Marketing | 5-7 business days |
Status Meanings
| Status | Description |
|---|---|
| Pending | Campaign submitted, awaiting review |
| Approved | Ready to assign phone numbers |
| Rejected | Campaign rejected (see reason) |
If Rejected
If your campaign is rejected:
- Review the rejection reason provided
- Update your campaign details or sample messages
- Resubmit for review
Common rejection reasons:
- Sample messages don't match use case
- Missing opt-in/opt-out information
- Prohibited content type
- Incomplete description
Campaign Limits
Each campaign has messaging limits based on your brand's Trust Score:
| Trust Score | Daily SMS Limit | Messages/Second |
|---|---|---|
| Low | 2,000 | 0.2 |
| Medium | 10,000 | 1 |
| High | 200,000 | 10+ |
Next Steps
Once your campaign is approved: