Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing or using Zavu's services, website, or any applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any modifications.
2. Description of Service
Zavu provides a unified messaging API that enables businesses to send and receive messages across multiple channels including SMS, WhatsApp, Viber, and other messaging platforms. Our Service includes access to our API, dashboard, documentation, SDKs, and related tools and services.
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Acceptable Use
You agree not to use the Service to:
- Send unsolicited messages, spam, or promotional content without proper consent
- Transmit any unlawful, harassing, defamatory, or fraudulent content
- Violate any applicable laws, regulations, or third-party rights
- Interfere with or disrupt the Service or servers connected to the Service
- Attempt to gain unauthorized access to any part of the Service
- Use the Service for any illegal or unauthorized purpose
5. Messaging Compliance
You are solely responsible for ensuring that your use of the Service complies with all applicable messaging regulations, including but not limited to TCPA, GDPR, CAN-SPAM, and carrier-specific requirements. You must obtain proper consent before sending messages and maintain appropriate opt-out mechanisms for recipients.
6. Pricing and Payment
Fees for the Service are based on usage as described on our pricing page. You agree to pay all applicable fees and taxes. We reserve the right to change our pricing with 30 days notice. Failure to pay may result in suspension or termination of your account.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Zavu and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Zavu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Service. Our total liability shall not exceed the amount paid by you to Zavu in the twelve months preceding the claim.
9. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which should survive termination shall survive.
10. Contact Information
If you have any questions about these Terms, please contact us at legal@zavu.io