Number Porting

Keep your number.
Change everything else.

Port your existing phone numbers to Zavu and keep every call, text, and WhatsApp thread while cutting messaging costs up to 80%. No new number to announce. No downtime.

Keep your numberZero downtimeCut costs up to 80%

Local · toll-free · international · 180+ countries

Port request#PN-4821In transfer
+1 (415) 555-0142
Local · United States · SMS · WhatsApp · Voice
Eligibility confirmed
Details submitted
Carrier transfer2-4 days
Live on Zavu
Zero
Downtime
100%
Number retained
180+
Countries
2-4d
Typical port time

Why port to Zavu

Same number. Better everything.

Your number already carries trust and recognition. Bring it to Zavu and keep all of it, with lower costs and every channel behind one API.

Keep your identity

Your number is recognition. Port it and customers never notice the switch. Same number, new infrastructure.

Cut cost up to 80%

Smart routing picks the cheapest path that still delivers, on every message. No markup on carrier fees.

Every channel, one number

SMS, WhatsApp, Voice, RCS, and Email behind a single number and one API.

Better delivery

Local routing and carrier-grade infrastructure improve deliverability and call quality.

Zero downtime

Your number keeps working the whole way through. The cutover is instant.

Global coverage

Port local, toll-free, and international numbers across 180+ countries.

Port or new number

Which one do you need?

Porting keeps a number your customers already know. A fresh number is better for new markets and clean starts.

Port your number when

  • Customers already know it: support lines, hotlines, sales numbers
  • It's printed on your marketing, packaging, or listings
  • You want to consolidate providers without disruption
  • You're switching to cut costs or add channels

Get a new number when

  • You're expanding into a new country or region
  • You need to spread traffic across multiple numbers
  • Your current number is flagged as spam
  • You're launching a separate line or brand

How it works

Four steps to switch.

Most numbers port in 2-4 business days. Your number keeps working the entire time.

Step 01

Check eligibility

Share the number you want to bring over. We confirm it's portable and identify your current carrier, usually in minutes.

Step 02

Submit your details

Send your account information and a signed Letter of Authorization. We prepare and file the port request for you.

Step 03

We run the transfer

Zavu coordinates with the carriers and updates network routing while your number keeps working normally.

Step 04

Go live on Zavu

Your number activates across every channel. We verify delivery end to end, then hand it back to you.

Before you start

What you'll need.

Have these ready and your port moves fast. We'll walk you through anything that's missing.

Recent bill or account number

From your current provider, so we can identify the account.

Account holder name & address

Exactly as they appear on your current provider's records.

Signed Letter of Authorization

Authorizes Zavu to move the number on your behalf.

Account PIN or passcode

If your current carrier requires one to release the number.

Fast ports

Tips for a smooth transfer.

Ports rarely fail for technical reasons. They stall on details, and a few small things keep yours on track.

Match your details exactly

Account name and address must match your current provider. Mismatches are the #1 cause of delays.

Clear any balance

Settle outstanding charges with your current provider before porting.

Keep service active

Don't cancel your current plan until the port completes. Cancelling early cancels the port.

Submit on a business day

Ports process during carrier business hours, so you get faster responses.

FAQ

Porting, answered.

What is phone number porting?

Porting moves your existing phone number to Zavu without changing the number itself. You keep the same number your customers already know. Only the provider behind it changes. Calls, texts, and WhatsApp keep working throughout.

Will my number keep working during the port?

Yes. Your number stays active on your current provider until the transfer completes, so there is no gap in service. The switch to Zavu happens instantly at the final cutover.

How long does porting take?

Most local numbers port in 2-4 business days. Toll-free and international numbers can take longer, depending on the country and your current carrier. We keep you updated at every step.

What do I need to start a port?

A recent bill or account number from your current provider, the account holder's name and address exactly as they appear on file, and a signed Letter of Authorization (LOA). Some carriers also require an account PIN or passcode.

Can I port a toll-free or international number?

Yes. Zavu supports porting local, toll-free, and international numbers across 180+ countries. Requirements vary by country, and our team confirms eligibility before you start.

What happens if a port is rejected?

Ports are usually rejected for mismatched account details or an outstanding balance. We tell you exactly what to correct and resubmit the request. You never lose your number.

Bring your number to Zavu

Start your port in minutes. Keep your number, keep your service, and switch to messaging that costs less and reaches more.

How to Port a Phone Number | Keep Your Number, Switch to Zavu | Zavu